At Pharm Shoppe, we care about keeping your health information safe. This page explains what we do with your information, who we share it with, and what your rights are.

What Information We Collect

• Your prescriptions and medical details so we can fill your medications.
• Your personal details like name, phone, and insurance.
• Payment information when you pay for prescriptions.

How We Use Your Information

We use your information to:

• Fill your prescriptions correctly.
• Work with your doctors and insurance plans.
• Answer your questions and provide customer service.
• Follow the law and keep proper records.

Who We Share With

We may share your information with:

• Your doctors and healthcare team.
• Your insurance provider (to cover medication costs).
• Service providers who help us run the pharmacy (like delivery services).
• Government agencies, if the law requires it.

We never sell your information.

Your Rights

You have the right to:

• See and get a copy of your records.
• Ask us to fix mistakes in your records.
• Ask us not to share certain information.
• Ask us to contact you in a specific way (like only by cell phone).
• File a complaint if you think your privacy rights have been violated.

California Residents

If you live in California, you also have the right to:

• Ask what personal information we collect and share.
• Ask us to delete your personal information (with some exceptions, like medical records we must keep by law).
• Ask us to correct any wrong information we have about you.
• Limit how we use your sensitive information.

How We Protect Your Information

We use secure systems, staff training, and safety measures to keep your information safe.

How Long We Keep Your Records

We keep your records only as long as the law requires us to.

Questions or Concerns?

If you have questions, want to use your rights, or need to file a complaint, please contact us:

You can also file a complaint with the U.S. Department of Health and Human Services. Don't worry — you won't be penalized for speaking up.